Crisis & Community Resources
In Case You Need Immediate Help
If you or someone else is in immediate danger or requires urgent medical assistance, call
911 or go to the nearest emergency department.
If you are experiencing a mental health crisis or need immediate emotional support, call or text
988 anywhere in Canada. Support is available 24 hours a day, seven days a week.
Calgary Mental Health & Wellness Centre and Cienna Mental Health & Wellness Centre are not an emergency or crisis-response services.
The resources below are provided for general information and may change over time.
Please contact the organization directly to confirm availability and eligibility.
Mental Health & Crisis Support
- Canada Suicide Crisis Helpline:
Call or text 988 for 24-hour crisis support anywhere in Canada. - Alberta Mental Health Help Line: 1-877-303-2642
- Health Link Alberta: Call 811 for health advice and help locating services.
- Kids Help Phone: 1-800-668-6868
or text CONNECT to 686868 - Ontario Mental Health and Addiction Services:
ConnexOntario provides free and confidential information about mental health, addiction and community services in Ontario.
Substance Use & Addiction Support
- Alberta Addiction Helpline: 1-866-332-2322
- Ontario: ConnexOntario offers free and confidential information about addiction treatment and community services.
- Alcoholics Anonymous provides peer-support meetings for people seeking support with alcohol use.
- Narcotics Anonymous provides community-based peer support for people affected by substance use.
Family Violence, Abuse & Safety
Call 911 when someone is in immediate danger.
- Alberta Family Violence Info Line: 403-310-1818
- Ontario Assaulted Women’s Helpline: Visit the Assaulted Women’s Helpline for crisis counselling, emotional support, safety planning and referrals.
- Childhelp National Child Abuse Hotline: 1-800-422-4453
- Community and social services: Call 211 to locate available shelters and support programs in your area.
Sexual Assault Support
Confidential medical care and emotional support are available through hospitals, urgent-care centres and specialized sexual-assault services.
- Calgary Communities Against Sexual Abuse: 403-237-5888
or visit Calgary CASA - Alberta Health Services: Find sexual-assault medical care
- Ontario: Call 211 to locate sexual-assault and community crisis services nearby.
Medical & Poison Emergencies
- Medical emergency: Call 911 or go to the nearest emergency department.
- Alberta Poison and Drug Information Service: 1-800-332-1414
- Non-emergency health advice in Alberta: Call 811
Informational Resources
If you believe you are experiencing a medical or safety emergency, call 911 immediately.